Support

Frequently asked questions

Answers about delivery, product types, accounts, payments, and post-purchase support on Keysle.

What kinds of products do you sell?

Keysle sells digital products, including game keys, account-based products, gift cards, software, subscriptions, and other digital codes. Product type, platform, region, and delivery timing are shown on each listing.

Are the products digital or physical?

How do I receive my product after payment?

What does manual delivery mean?

What if my payment succeeds but nothing appears right away?

Where can I find my purchased code or account details later?

Do all products work in every country or on every platform?

Can I get a refund if there is a problem?

What if my subscription ends earlier than promised?

Do you provide support after purchase?

What is the fastest way to get help with a paid order?

What should I include when reporting an activation issue?

Do I need an account to manage my purchases?